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Save the Date: 
Facilitating Five-Star Meetings with guest trainer Kon Damas

Check back for flyer and registration, coming soon.

Date: May 2, 2017

Time: 9:00 am - 4:30 pm

Location: RCC/SOU Higher Education Center, 101 S. Bartlett Street, Medford

Check back for more details and registration, coming soon!


Restorative Justice Facilitator Training - August 2017

Check back for flyer and registration, coming soon.

Restorative Justice is a community based and trauma informed practice used to strengthen communities, repair harm, and restore relationships when wrongdoings occur. It is a set of principles, values, and practices that create safe spaces for honest dialogue to take place. Restorative Justice principles emphasize repair over punishment, inclusion over exclusion, and encourage high levels of accountability and community support. Restorative justice is growing regionally and internationally, expanding into school, criminal justice, and community settings.

Dates: August 10, 11, 17 & 18, 2017 (Thursdays/Fridays)

Time: 8:00 am - 4:00 pm

Location: RCC/SOU Higher Education Center, 101 S. Bartlett Street, Medford

Tuition: to be announced

Participants must be present for the full training in order to receive a certificate of completion. 


Fundamentals of Mediation Training

This interactive training includes theory and practice in interest-based negotiation and provides the tools needed to intervene when conflict arises in your community, at work, or at home. Mediation is a growing field, increasingly recognized as a best practice for resolving conflict. As a participant, you will benefit from individualized coaching from our instructors and coaches who have decades of mediation and training experience.

Dates: October 2017, dates to be announced

Time: 8:30 am - 5:00 pm

Location: RCC/SOU Higher Education Center, 101 S. Bartlett Street, Medford

Tuition: to be announced (A minimum nonrefundable payment of $100 will reserve your space in the class.
For payment plans, contact Resolve.)

Who Should Attend?
The program is ideal for managers, supervisors, attorneys, paralegals, social workers, public officials, educators, parents, human resource professionals, and anyone seeking to gain advanced skills and experience in conflict management and resolution. Participants who complete this course will be qualified as civil mediators and be eligible to volunteer with Resolve.

Continuing Education Credits
This training satisfies the standards and requirements set by the Oregon Judicial Department for Civil Mediators and has been approved* for MCLE credit by the Oregon State Bar. The Oregon Board of Licensed Social Workers accepts CE's approved by the Oregon State Bar.
**Pending approval for 2017. Please contact us about having this training count towards your required professional Continuing Education Credits.


If you are looking for information on becoming a mediator, visit the OMA website.

What students are saying about Resolve's (formerly Mediation Works) Fundamentals of Mediation Training…

“The class was excellent and I have already recommended our agency send folks to future workshops.  Other participants were highly enthusiastic and the trainers well versed at working together.  Nice job!” Doug Dettling, Human Resource Director, City of Medford

“This training was done so professionally.  I can’t say enough good things about it or the presenters.”    Amy Pollock,  Employment Counselor, Job Council

"The Mediation Works philosophy and training curriculum provided me with a new look at understanding, managing, and improving workplace and personal communication skills.  I would highly recommend this unique experience for any manager who is interested in self-improvement."    Jim Ormand, President & CEO at Pathway Enterprises, Inc.

“As a result of this training, I have improved communication with my daughter and have been asking more effective questions with my clients.”  Stacy Fountain, Child Welfare

“Basic mediation training should almost be a mandatory life experience.  Students learn how to communicate in a non-threatening way, draw people’s true feelings out, identify their real problems, and help them to create solutions.  The tools I learned serve me every day, whether I am mediating or not.” Joe Strahl, Public Works Management, Inc.

“Mediation Works' Basic Mediation Training taught me techniques to creatively manage conflict.  I found the skills I learned there to be invaluable in my work as a member of Ashland City Council.  These skills help people to work collaboratively to find solutions that benefit all parties."  Susan Reid, Former Ashland City Councilor

“Thank you so much for all of the help, time and patience!  I’ve learned more in 4 days than I could have expected to learn in months.”  Amber Shannon, Phoenix High School Student

"The Mediation Works training made a difference in my family, with my husband and teenaged kids.  Mediation showed me the different ways to resolve conflicts with sensitivity and creativity..."  Angelica Figueroa, Family Advocate, Southern Oregon Headstart